FEATURED RESEARCH
The Roadmap to Becoming a Top Performing Organization in Managing IT...
Digital Enterprise Journal (DEJ) is publishing a study on best practices for achieving top performance in managing IT Operations. The study is...
DIGITAL TRANSFORMATION
Business Insights from IT Data Fuel Digital Transformation
For close to a decade, IT-business alignment was one of the key goals of IT and business leaders and one of the key messages...
Digital Experience Delivery – Technology Ecosystem for Creating Competitive Advantage
In 2008, I published a study on web performance management titled "Customers Are Won or Lost in One Second". One of the key findings...
Digital Enterprise or the End of IT as We Know It
Milestones in the history of structured IT departments are not well documented, but it is safe to say that modern IT departments started in...
INSIGHTS
BEST PRACTICES
Key Capabilities of Top Performing Organizations for Managing IT Operations
DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...
MOST POPULAR
10 Key Things to Consider When Defining a Modern IT Operations...
DEJ's research recent study "17 Key Areas Shaping the IT Operations Market in 2018" identified key market dynamics, adoption drivers, major user requirements and...
