FEATURED RESEARCH
Analytics in IT Performance – Key Capability or a Conundrum?
As Digital Enterprise Journal wrote earlier in the year, analytics capabilities were reported as the key driver for new adoption of IT performance monitoring...
PERFORMANCE TRAINING
2020 State of IT Performance Management Study – Key Takeaways
DEJ published a new study on the 2020 state of IT performance management. The study titled "19 Key Areas Shaping IT Performance...
Algorithms and Automation Solving IT Event and Alert Overload
Organizations in DEJ's recent study, Modernizing IT Operations for Digital Economy, reported that they experienced, on average, an 88% increase in processed metrics, events...
Enabling Customer-Centric IT
Forty-three organizations in DEJ's 2019 IT Transformation research reported that they are looking to make their IT more customer-centric. Organizations that are already taking...
PLACE
Identifying Top 20 Vendors for Key IT Performance Requirements
DEJ just published a new report titled "Top 20 Vendors for Managing IT Performance in 2020". Prior to publishing this...
Technology Innovation Snapshot – Overviews of Key Vendor Briefings for April...
This Research Note is an overview of key briefings that DEJ conducted with technology vendors in April of 2020. The article analyzes...
BEST PRACTICES
Key Capabilities of Top Performing Organizations for Managing IT Operations
DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...
PLACE
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