FEATURED RESEARCH
Analytics in IT Performance – Key Capability or a Conundrum?
As Digital Enterprise Journal wrote earlier in the year, analytics capabilities were reported as the key driver for new adoption of IT performance monitoring...
PERFORMANCE TRAINING
10 Biggest Year-Over-Year Changes in Managing IT – 2019-2020
In 2019, DEJ's research covered a variety of topics across key areas of managing IT and its performance. The beginning of 2020...
Key Capabilities of Top Performing Organizations for Managing IT Operations
DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...
Enabling Customer-Centric IT
Forty-three organizations in DEJ's 2019 IT Transformation research reported that they are looking to make their IT more customer-centric. Organizations that are already taking...
PLACE
Technology Innovation Snapshot – Overviews of Key Vendor Briefings for April...
This Research Note is an overview of key briefings that DEJ conducted with technology vendors in April of 2020. The article analyzes...
The AIOps Maturity Research Study – Key Findings
DEJ completed an AIOps research study titled - "Strategies of Top Performing Organizations in Deploying AIOps". The study is based on insights...
BEST PRACTICES
Key Capabilities of Top Performing Organizations for Managing IT Operations
DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...
PLACE
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