FEATURED RESEARCH
Analytics in IT Performance – Key Capability or a Conundrum?
As Digital Enterprise Journal wrote earlier in the year, analytics capabilities were reported as the key driver for new adoption of IT performance monitoring...
PERFORMANCE TRAINING
Enabling Customer-Centric IT
Forty-three organizations in DEJ's 2019 IT Transformation research reported that they are looking to make their IT more customer-centric. Organizations that are already taking...
Transformation of the Market Formerly Known as “IT Operations”
The IT Operations technology market is fairly heterogeneous and is consisted of solutions that are built on different underlining technologies, focused on...
Strategies For Enabling Top Performing Engineering Organizations
Digital Enterprise Journal (DEJ) completed the research for a new study, “The State of Technology as a Competitive Advantage (TaCA) in 2022”....
PLACE
Protected: CONFIDENTIAL – The TRUE State of Visibility into Performance of...
I started my analyst career 15+ years ago covering different types of monitoring and visibility solutions and even though DEJ’s coverage expanded...
The State of Visibility Into Performance of Digital Services
Organizations see optimizing operational cost and mitigating service outages as two primary areas of how visibility initiatives can contribute to the business. However, DEJ’s study reveals that improving user experience and reducing inefficiencies to support innovation have an even stronger business impact.
BEST PRACTICES
Key Capabilities of Top Performing Organizations for Managing IT Operations
DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...
PLACE
