Vendor Landscape for Modern IT Operations – Death of Acronyms

DEJ's article Key Capabilities of Top Performing Organizations for Managing IT Operations highlights 18 capabilities that enable top performing organizations to outperform their peers...

Algorithms and Automation Solving IT Event and Alert Overload

Organizations in DEJ's recent study, Modernizing IT Operations for Digital Economy, reported that they experienced, on average, an 88% increase in processed metrics, events...

Digital Experience Monitoring – the Main Scoreboard for IT Transformation

Digital Enterprise Journal (DEJ) recently completed a preliminary research for a study on Digital Experience Monitoring (DEM), gaining insights from hundreds of business and...

14 Key Attributes of Modern IT Operations Management for Digital Economy

DEJ recently completed a comprehensive research around IT Operations management and the results and analysis will be published in the study scheduled to be...

IT Incident Management – the Key Element of Modern IT Operations

Fifty-five percent of organizations in DEJ's study on Modernizing IT Operations reported that they are looking to improve accuracy, timeliness and relevance of their...

Key Capabilities of Top Performing Organizations for Managing IT Operations

DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...

The Case for an IT Operations Transformation Principal

There are many job roles that are perceived to be innovative and leading the charge in digital economy - Data scientists, Digital Marketers, Social...

Digital Experience Delivery – Technology Ecosystem for Creating Competitive Advantage

In 2008, I published a study on web performance management titled "Customers Are Won or Lost in One Second". One of the key findings...

State of Network Performance Monitoring – Concerns, Perplexity, Opportunities and Outlook

In 2010, I published an article for TRAC Research about key trends in network performance monitoring (NPM) market. The key themes were a potential...

Technology Vendors Need New Approach in the Age of Digital Transformation

Technology enablement of digital transformation is not just any combination of deploying mobile, cloud, analytics, social, security or IoT. Every enterprise technology plays an...