Digital Experience Monitoring – the Main Scoreboard for IT Transformation

Digital Enterprise Journal (DEJ) recently completed a preliminary research for a study on Digital Experience Monitoring (DEM), gaining insights from hundreds of business and...

14 Key Attributes of Modern IT Operations Management for Digital Economy

DEJ recently completed a comprehensive research around IT Operations management and the results and analysis will be published in the study scheduled to be...

IT Incident Management – the Key Element of Modern IT Operations

Fifty-five percent of organizations in DEJ's study on Modernizing IT Operations reported that they are looking to improve accuracy, timeliness and relevance of their...

Key Capabilities of Top Performing Organizations for Managing IT Operations

DEJ's study Modernizing IT Operations for Digital Economy (scheduled to publish in July 2017) identified 14 key attributes of modern IT Operations. Additionally, DEJ...

The Case for an IT Operations Transformation Principal

There are many job roles that are perceived to be innovative and leading the charge in digital economy - Data scientists, Digital Marketers, Social...

Digital Experience Delivery – Technology Ecosystem for Creating Competitive Advantage

In 2008, I published a study on web performance management titled "Customers Are Won or Lost in One Second". One of the key findings...

State of Network Performance Monitoring – Concerns, Perplexity, Opportunities and Outlook

In 2010, I published an article for TRAC Research about key trends in network performance monitoring (NPM) market. The key themes were a potential...

Technology Vendors Need New Approach in the Age of Digital Transformation

Technology enablement of digital transformation is not just any combination of deploying mobile, cloud, analytics, social, security or IoT. Every enterprise technology plays an...

Business Insights from IT Data Fuel Digital Transformation

For close to a decade, IT-business alignment was one of the key goals of IT and business leaders and one of the key messages...

AppDynamics Paves the Way for APM into Digital Transformation

On November 10, 2016, AppDynamics announced Business iQ, a single platform for combining application and business monitoring. This announcement represents a significant...